Fees & Policies
Creating communication confidence through comfort, courage and connection.
In Person Therapy - at home/school therapy appointments & Telehealth Sessions
One-on-one sessions tailored to your child's unique needs, focusing on building communication confidence and reducing anxiety around communication. Sessions are 50-60 minutes face-to-face time and inclusive of indirect time for any planning, session analysis and/or follow up i.e., summary email and simple resource provision. These fees reflect the bespoke planning and preparation required for sessions due to the complex nature of this client group. Any customised resources, assessment scoring and analysis and/or programmes will be charged additionally at the hourly rate.
$280
Assessment & Reporting
Standard assessment, with report. Inclusive of 1-hour parent-only teletherapy assessment session and report writing time. This may (but does not always) include collation of information from home and school, a parental interview, analysis of information and report writing. This is the minimum for clients with Selective Mutism engaging with ongoing regular therapy sessions (in person or online). If assessment is complex and/or language screening is required then this may span more than one session. Any subsequent sessions will be charged at the usual hourly rate.
$560
Comprehensive assessments and reporting for families and funding bodies (e.g., NDIS, school, GP).
One-off consultation and advice for clients not engaged in ongoing intervention. These are initial sessions available to clients on the waitlist. Inclusive of 75-minute teletherapy session and preparation time. These sessions include the parent only and are provided to explore potential underlying reasons for speech confidence difficulties, advice and signposting to additional resources. This is not an assessment session and does not include a report.
$375
Reports on request - This includes any additional reports required outside of initial assessment e.g., additional reports, referrals and communications with school/agencies that are more than 10 minutes.
$193.99
PER HOUR
Travel Costs
Travel costs for home or community visits may vary depending on your location and will be discussed before therapy begins. To reduce travel costs, all services are also available via teletherapy.
Perth, Western Australia
Payment and Billing Payment Processing
To streamline the payment process and ensure convenience for our clients, we securely store credit or debit card details in a trusted online payment system (Halaxy). This system adheres to stringent security standards to protect your information. Automated payments are processed at 5:00 PM on the day of your appointment, ensuring a seamless and efficient transaction experience and reducing the chance of late payment fees as outlined in terms and conditions.
Medicare
Where clients are obtaining a rebate for their session fees, payments are made via the aforementioned system first and on receipt of payment a paid invoice receipt will be sent which clients can then use to retrospectively claim their rebate via the relevant agency. Rebates Medicare Selective Mutism WA is registered as a Medicare Provider and can become involved with Team Care Arrangements (TCA) as part of a Chronic Disease Management service (CDM, formerly Enhanced Primary Care). CDM services need to be discussed and set-up with your GP. As part of the CDM services, a TCA plan provides you with a partial rebate for 5 allied health sessions per calendar year, claimed through Medicare. To be eligible, your child must have a chronic condition and complex care needs being managed by their GP through a GP Management Plan and TCA. Speech Pathology must be listed on this plan and a referral, specifically to Danielle Cottam at Selective Mutism WA, must be received from the referring medical practitioner using the appropriate departmental form. The rebate is approximately $61.80 as of 23/05/26. For more information, visit the Department of Health website. Please note Selective Mutism WA are not able to bulk bill for services under Medicare or private health funds. All rebates will need to be claimed by the client after payment of the full session fee to SMWA and rebates do NOT cover the full fee. Private Health Rebates Speech pathology assessments and therapy services at Selective Mutism WA may be rebated through private health insurance. Check with your private health insurance provider to find out if your policy includes cover for Speech Pathology services. Selective Mutism WA is recognised as a provider by Bupa and HBF and can be recognised by other health providers. Check with your private health insurance provider to find out if your policy includes cover for Speech Pathology services.
NDIS Self-Managed Clients
All SMWA fees are taken via an automated payment system. As such, Self-Managed clients will need to register their personal credit/debit card with SMWA to enable payment and then submit their receipt directly to the NDIS for reimbursement using the paid invoice receipt following successful payment.
Plan Managed Clients
All SMWA fees are taken via an automated payment system. As such, Plan-Managed clients will need to register their personal credit/debit card with SMWA to enable payment and then seek the rebate from their Plan Manager following payment using the paid invoice receipt following successful payment.
Agency Managed Clients
SMWA is not a registered NDIS service provider and cannot accept referrals for agency managed participants.
Rebates
Services we charge for
- Assessments, therapy planning and goal reviews.
- Direct therapy sessions and teletherapy services.
- Bespoke planning prior to each session.
- School, home and community-based support.
- Group therapy sessions and workshops.
- Support letters and written reports.
- Communication with families, schools and other agreed professionals involved in therapy.
- Development of therapy resources and intervention plans.
- Travel time for home, school or community visits.
- NDIS reporting and mandatory professional reporting where required under duty of care.
Services we do not charge for
- Our first chat to make sure you feel comfortable with our services.
- Handling all your bookings and calendar updates.
- Managing invoices and payments so you don’t have to worry about the admin.
Policies
Cancellations
Get the care your family needs with clear, predictable scheduling. Our 48-hour notice policy ensures that every child on our waitlist has the opportunity to receive support.
If you can't make it, just let us know two business days in advance. Short-notice cancellations or missed appointments are billed at the full session fee. This helps us maintain a consistent and reliable service for everyone in the Selective Mutism WA community. Life happens, and we’re here to help. If attendance becomes a hurdle, we’ll work with you to find a solution that fits your schedule.
Selective Mutism WA also commits to giving you maximum notice for any changes on our end and will prioritise getting you back on the calendar immediately.